Do you ever see people’s eyes glaze over when you talk about services? Or even worse, you send a 40 page Service Design Package to various stakeholders who don’t read them because they’re just too much and they’re as busy as everyone else?
Part of the job of a Service Architect is to make something fairly nebulous
A traditional Service Design Pack sometimes just isn’t the vehicle to explain how things work. In the modern busy world, I’ve seen a lot more success when effort is spent on creating simple diagrams that give stakeholders a simple understanding of what it is you are trying to convey. When they “get it” you’ll find they’ll get behind you when it comes to overcoming obstacles in the detail
I’ll say no more 🙂